Building good relationships with creditors

Building good relationships with creditors is of course, important in any business. None more so than in the property industry, where a good relationship with creditors can make the difference between getting important repairs done in a timely manner and breaching safety requirements. Communication is the foundation for this, and it’s easier than you think! Here are some simple tips to help you stay on top of things with your creditors:

1. Reach out early: Don’t wait until things get messy. If you see potential problems coming up, let your creditors know early. This shows you're responsible and willing to work with them to find a solution.

2. Keep communication open: Make sure you always have the right contact info for your creditors, and check your emails and messages regularly. It’ll help you stay on top of things and avoid missing important updates.

TIP - Set up reminders to review your emails and voicemails so you can quickly respond to anything your creditors send. This keeps everything running smoothly.

3. Keep track of your conversations: It’s smart to save all your communication with creditors. This can come in handy if there’s ever a mix-up or dispute down the line.

4. Stay polite and professional: When you talk to your creditors, remember to be respectful. They have their own bills to pay too, so being kind and professional goes a long way in building a positive relationship.

By being proactive, keeping communication open, staying organised, and treating your creditors with respect, you can build strong relationships that help you avoid issues down the road. Plus, a good relationship with creditors means they’re more likely to be flexible when you need it!